What benefits will digital terrestrial broadcasts bring viewers?
In the event that an apparatus generates a problem, the network function enables
the user to receive support smoothly. If a malfunction occurs or the improper
use of network-connected equipment is detected, the message lamp on the communication
adapter flashes to warn, and the PC can be used to check the type of the malfunction
and corrective measures. When the product requires repair, information on the
malfunction can be sent to the Information Center together with the request for
repair service. As the registered model name, serial number, and other basic information
is also sent with the repair request, there is no need for the user to frantically
look for the warranty card or operation manual, as in the case of calling a support
center by phone.
Users tend to forget to buy consumable parts, such as lint filters for washing
machines, dust bags for vacuum cleaners, and replacement blades for electric shavers.
These consumables and other parts can be ordered at any time by accessing the
parts-sales website for members. Hitachi H&L is also planning a service that notifies
users of the approximate parts replacement time for their registered products
via network. |
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